Help center for ecommerce platform

Contacts - Customers

  • ecommerce

The section that includes the contacts is one of most important parts in ecommerce and CRM system, in our platform when a customer complete an order from the online store his contact info are stored in this section, also you can make a bulk import of contacts from a csv file and map the csv columns to the contact fields in our system.

Groups of Contacts

After the import you will be able segment your contacts in groups which are called audiences. You can send your marketing messages in each group through various media channel like bulk sms or target ads with facebook custom audiences.

Target Audiences Efficiently

You can promote effectively each your product or services to most relative group of contacts and run A/B test campaigns through various mediums.

here an example where you can import your contacts from your linkedin account to our system, press the following link to export your contacts in a csv file and download it in your computer download linkedin contacts

To import your contacts

  1. Go to Contacts
  2. Press the button Import
  3. Press the browse button and find the file in your computer
  4. Continue
  5. Map Fields map the columns from csv file tou for example in ?Column 2 (Last Name)? choose from the dropdownlist in right Last Name
  6. Tick the box skip the first row
  7. Press the button import